An open and transparent dialogue with our stakeholders is the prerequisite for identifying and processing requirements, suggestions, wishes and potential. The relevant topics are also incorporated into our sustainability strategy. We are convinced that continuous dialogue with our stakeholders helps everyone to better understand each other’s expectations and needs and to develop solutions together.
Identification and Involvement of Stakeholders
We carefully identify our stakeholders and actively involve them in our decision-making processes. Our stakeholders include, among others (not exhaustive):
- Employees: Our workforce is our most important stakeholder. Their feedback and ideas are crucial to our success.
- Customers: We listen to our customers’ needs and expectations and work to fulfil their sustainability requirements.
- Suppliers: By working closely with our suppliers, we promote sustainable practices along the entire value chain.
- Communities: We engage with the communities in which we operate and strive to make a positive social and environmental impact.
- Investors: Transparent communication with our investors is crucial in order to fulfil their expectations with regard to sustainable business practices.
- Non-governmental organisations (NGOs): We work with NGOs to improve our sustainability strategy and utilise their expertise.
Communication Channels
We use various communication channels to promote dialogue with our stakeholders:
- There are opportunities to submit opinions/information anonymously; regular surveys offer the chance to collect the moods, opinions and suggestions of our stakeholders.
- Organised events at which stakeholders can contribute their perspectives and ideas.
- Transparent reporting on our goals and progress in regular publications and sustainability reports with contact persons / email addresses for dialogue.
- Utilisation of social media and digital channels to enable a continuous and interactive exchange.
Cooperation and Partnerships
- Joint projects: Development and implementation of joint projects to promote sustainability.
- Networks and alliances: Membership in networks and alliances to share best practices and achieve common goals.
Goals and Future Plans
- Expanding communication channels and increasing the frequency of dialogue with our stakeholders.
- Entering into new partnerships to develop innovative and sustainable solutions.
- Continuous further development of our strategies and measures based on stakeholder feedback.
